Contact
Email: hello@solisvio.com
This is the fastest way to reach us for order help, license questions, custom requests and anything else.
Help with an order
To solve a problem quickly, please include:
- The name of the platform where you bought the product (for example, Etsy) and your order number
- The product name
- For digital files: what went wrong, for example a file that will not open, a missing file or a question about size and format, plus your device and software
- For printed posters: clear photos of the poster and the packaging if the item arrived damaged or misprinted, and the delivery address if the tracking shows a problem
If you bought on Etsy, you can also message us directly through Etsy. Etsy's own help and policies apply to the purchase itself; our Terms & License describe how you may use the files and how shipping and returns work for posters.
License questions
Our license terms are written in plain language and apply to every digital product we sell. If you are unsure whether a planned use is covered, ask before you buy. We would rather answer a quick question than see a file used in a way that gets you into trouble.
Custom work and collaborations
We occasionally take on custom mockup scenes and art pieces, and we are open to collaborations with print shops, interior designers and creative brands. Tell us what you have in mind and we will let you know if it is a fit.
Privacy requests
To ask what personal data we hold about you, or to have it corrected or deleted, email us with "Privacy request" in the subject line. See our Privacy Policy for details.
Business details
Solisvio L.L.C.
A limited liability company registered in the State of Wyoming, United States
[Business mailing address — Wyoming, USA]
Solisvio sells digital products and printed posters. Posters are produced on demand and shipped by our print-on-demand partner's print providers. We do not operate a physical store or accept walk-in visits.